Privacy Policy

Introduction

At BotaniTools.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or engage with our services. By using our site, you agree to the practices described below.

Information We Collect

We collect both personal and non-personal data to provide and improve our services:

  • Personal Information: Name, email, phone number, billing/shipping address, and payment details.

  • Account Information: Login credentials, order history, and saved preferences.

  • Device Information: IP address, browser type, operating system, and usage data.

  • Cookies & Tracking: We use cookies, pixels, and similar technologies to analyze behavior and personalize content.

How We Use Your Information

We use your information to:

  • Process and deliver orders efficiently.

  • Provide customer support and respond to inquiries.

  • Improve our website experience and product offerings.

  • Send order confirmations, shipping updates, and promotional messages (only if you opt-in).

  • Comply with legal and tax obligations.

Sharing Your Information

We may share data with trusted third-party partners such as:

  • Payment gateways (Shopify Payments, PayPal, etc.) for secure transactions.

  • Shipping carriers for order delivery.

  • Analytics and marketing tools (Google Analytics, Meta Ads) for insights.
    We do not sell or rent your data.

Data Security

We use SSL encryption, secure servers, and access controls to protect your information. However, no online system is completely secure, and we encourage you to use strong passwords and avoid sharing sensitive data unnecessarily.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request data portability or restriction of processing.
    Contact us at support@BotaniTools.com for any data-related requests.

Cookies

We use cookies to remember preferences and track performance. You can disable cookies in your browser settings, but this may affect your shopping experience.

Retention of Data

We retain customer data as long as needed to provide services, fulfill legal obligations, or resolve disputes. Once no longer necessary, it is securely deleted or anonymized.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices and encourage reviewing their policies.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

Contact Us

For any concerns or questions about privacy, contact:
📧 support@BotaniTools.com