Shipping Policy

Overview

BotaniTools.com ships across India and select international destinations. Our goal is to deliver your gardening essentials quickly and safely.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. During high-volume seasons or promotions, processing may take longer.

Shipping Time

• Domestic (India): 3–7 business days.

• International: 7–21 business days depending on customs and region.

Shipping Costs

Shipping rates are calculated at checkout based on weight, location, and courier selection. Occasionally, we offer free shipping promotions on eligible orders.

Order Tracking

Once your order ships, you’ll receive a tracking link via email. Please allow 24 hours for tracking to update.

Customs, Duties & Taxes

International customers are responsible for any import duties or customs fees applicable in their country.

Delayed or Lost Shipments

We are not liable for shipping delays caused by natural disasters, strikes, or carrier issues. Lost shipments are investigated with carriers before issuing replacements or refunds.

Address Accuracy

Ensure your shipping details are correct at checkout. We cannot reroute packages once dispatched.

Packaging

All products are securely packed to prevent damage. We prioritize recyclable and eco-friendly materials wherever possible.

Returns from Undelivered Orders

If a package is returned due to an incorrect address or non-collection, we will contact you to reship at your cost or process a refund minus shipping fees.

Policy Updates

We may update this Shipping Policy periodically. The latest version will always be available on this page.